Terms and Conditions

Last updated: 27 September 2026

1. Website owner information

In compliance with Article 10 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following details of the owner of the website goeventus.com are provided:

  • Owner and service provider: Eventus
  • Postal address: Calle Saturnino Baquer, 22003 Huesca, Spain
  • Email: [email protected]

2. Purpose and scope

These Terms and Conditions govern the access and use of the Eventus platform (hereinafter, "the Platform"), accessible through goeventus.com and its subdomains (including app.goeventus.com).

Creating an account requires express acceptance of these Terms. Eventus records the date and accepted version. If you disagree with any condition, do not register or use the Platform.

3. Description of the service

Eventus is a comprehensive management platform for event industry professionals, offering the following main features:

  • Event management: creation, planning, and tracking of events with guest, task, and payment records.
  • Quotes: creation of detailed quotes (series PRE-YYYY-NNNN) with products and services, VAT, and status tracking.
  • Payment tracking: recording partial or full payments associated with each event.
  • Client management: contact database with tax information (NIF/CIF), addresses, and preferences.
  • Product and service catalogue: management of offered services (menu, venue, photography, music, decoration, etc.).
  • Quote PDFs: downloading branded quotes.
  • Teams and roles: team management with configurable role-based permissions.
  • Calendar: view of scheduled events and their dates.

4. Access and registration conditions

To access the Platform's features, users must register by providing a name, a valid email address, and a password. Users are responsible for maintaining the confidentiality of their login credentials.

Users declare that they are over 18 years of age or, where applicable, that they have sufficient legal capacity to be bound by these Terms and Conditions.

Users undertake to provide truthful, complete, and up-to-date information at all times, and are liable for any damages that may arise from inaccurate, incomplete, or outdated information.

5. User obligations

Users agree to:

  • Use the Platform in accordance with the law, morality, public order, and these Terms and Conditions.
  • Not use the Platform for illegal, fraudulent purposes or in a manner that infringes the rights of third parties.
  • Not attempt to access other users' accounts or restricted areas of the platform.
  • Not take actions that could damage, overload, or impair the operation of the Platform.
  • Not introduce computer viruses, malware, or any other code that could harm systems.
  • Comply with applicable tax and data protection regulations in the processing of their own clients' data entered on the Platform.
  • Acknowledge that the Platform applies reasonable backup measures to preserve service continuity and recovery, without guaranteeing indefinite data retention or the complete absence of data loss in exceptional incidents.

6. Responsibility for entered data

Users are solely responsible for the truthfulness, accuracy, and legality of data they enter on the Platform, including client data, quotes, payments, and tax information (NIF/CIF).

Regarding the personal data of third parties (user's clients) entered on the Platform, the user acts as the data controller for such data under the General Data Protection Regulation (GDPR). Eventus acts as the data processor of such data on behalf of the user.

Users warrant that they have obtained consent or have another valid legal basis for processing their clients' personal data entered on the Platform.

Users remain responsible for meeting their tax and accounting obligations.

7. Intellectual and industrial property

All content on the Platform, including but not limited to text, graphics, images, logos, icons, software, source code, graphic design, and navigation structure, is the property of Eventus or its licensors and is protected by Spanish and international intellectual and industrial property law.

Users retain ownership of all content and data they enter on the Platform.

Reproduction, distribution, public communication, or transformation of the Platform's content without express authorisation from the owner is prohibited.

8. Service availability and limitation of liability

Eventus will use its best efforts to keep the Platform continuously available. However, the Platform is provided "as is" and no guarantee of 100% uptime or error-free operation is provided.

Eventus shall not be liable for:

  • Service interruptions due to force majeure, scheduled maintenance, or technical failures.
  • Damages arising from user data loss, unless such loss is directly attributable to gross negligence or wilful misconduct by Eventus.
  • Errors or inaccuracies in quotes and generated PDFs resulting from incorrect data entered by the user.
  • Tax or legal consequences arising from incorrect use of the Platform by the user.
  • The functioning, failures, or interruptions of third-party services, including but not limited to hosting providers, email delivery services, payment processors, or any other external service providers.

9. Quote retention

The Platform retains quotes while the account remains active or until deleted by the user, unless another period applies due to legal or contractual obligations.

10. Personal data protection

The processing of Platform users' personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.

For information on the use of browser storage technologies, please refer to our Cookie Policy.

11. Amendments to these terms

Eventus reserves the right to amend these Terms and Conditions at any time. Amendments shall take effect from the moment of their publication on the Platform. Continued use of the Platform after publication of amendments implies acceptance of the new terms.

In the event of substantial amendments, registered users will be notified via the email address associated with their account.

12. Termination and suspension

Eventus reserves the right to suspend or terminate the access of any user who breaches these Terms and Conditions, without prejudice to any legal actions that may apply.

Users may cancel their account at any time. After cancellation, their data will be processed in accordance with the Privacy Policy.

13. Governing law and jurisdiction

These Terms and Conditions are governed by Spanish law. For the resolution of any dispute arising from the use of the Platform, the parties submit to the jurisdiction of the Courts and Tribunals as determined by applicable procedural law.

Where the user qualifies as a consumer under Royal Legislative Decree 1/2007, the Courts and Tribunals of the consumer's domicile shall have jurisdiction.

Where the user legally qualifies as a consumer, they may consult the consumer alternative dispute resolution bodies available in Spain and the European Union. The former European ODR platform ceased operating on 20 July 2025.

14. Free beta access and subsequent subscription

During the beta phase, access to Eventus Pro is free for accounts activated by invitation. No card is required and no charges are made during this phase. The duration of the beta is not fixed in advance.

When the beta ends, Eventus Pro will be offered through a paid monthly subscription. Eventus will notify affected accounts by email at least 30 days in advance of the end date of free access and the terms of the paid plan. Free access will not automatically convert into a paid subscription. The fee, applicable taxes and total monthly amount will be displayed clearly before the user expressly confirms the subscription. Monthly billing with automatic renewal may begin only after that confirmation.

Users may cancel subscription renewal at any time through the billing portal. Paid access remains active until the end of the billed period unless the law provides otherwise.

No refunds will be provided except where legally required.

15. Service limits

The subscription permits management of the following resources subject to the technical and commercial limits shown for the selected plan:

  • Events
  • Users and team members up to the plan limit
  • Customers and contacts
  • Quotes

Where a resource is advertised as unlimited, it remains subject to the Fair Use Policy (Section 16) and proportionate measures against abuse or technical risk.

16. Fair Use Policy

Usage of the Platform must be normal and aligned with standard event management SaaS usage.

The following uses are strictly prohibited:

  • Abusive automated usage (bots, scraping, bulk data loading)
  • Attempts to overload or crash the system
  • Fraudulent or non-intended usage
  • Any use that compromises the stability or security of the Platform

Eventus may apply the following proportionate measures and, where possible, give prior notice:

  • Temporarily limit resources on abusive accounts
  • Suspend accounts that violate this policy
  • Request plan changes in case of excessive usage that affects platform performance

17. Data and storage

Users are responsible for the data they enter on the Platform.

The Platform may enforce data storage limits when needed for its stability.

The Platform applies reasonable backup measures to preserve service continuity and recovery. These measures do not guarantee indefinite data retention or the complete absence of data loss in exceptional incidents.

The owner shall not be liable for data loss caused by user actions, negligence, or breach of these Terms.

18. Payments and subscriptions

Payments will only be processed after the user expressly subscribes to the monthly plan through the process described in Section 14. The end of the beta or of free invitation-only access does not, by itself, create any charges.

All fees are charged in advance for the following billing period.

Subscriptions automatically renew unless cancelled by the user before the renewal date.

No refunds will be provided except where legally required.

Prices may be changed with prior notice of at least 30 days. Changes will take effect at the next billing cycle.

19. Service protection

Accounts may be suspended or terminated in case of:

  • Non-payment of subscription fees
  • Abuse of the Platform or violation of these Terms and Conditions
  • Illegal, fraudulent, or non-intended use of the service
  • Any action that compromises the security, stability, or performance of the Platform

Except in urgent security, fraud or legal cases, Eventus will seek to explain the reason and allow a reasonable opportunity to remedy the breach before permanently terminating an account.

20. Contact

For any enquiries regarding these Terms and Conditions, you may contact us at: